Before you order
The details, made clear.
Where do orders ship from?
Orders ship from China to the United States. Import duties are included in the product price. Our San Bernardino address is for business contact and returns, not the dispatch warehouse.
How much is shipping, and how long does it take?
Shipping is $4.95 per order. Processing takes 1–3 business days, then estimated transit takes 8–14 business days. Total estimated delivery is 9–17 business days. Business days are Monday–Friday, excluding public holidays. See our shipping policy.
Can I return a bag if I change my mind?
Yes. Request a return for any reason within 30 calendar days of delivery. Items must be unused, in their original condition, with tags and included accessories. Buyer pays return postage for change-of-mind returns. No restocking fee applies. See the return policy for instructions and refunds.
What if my item is damaged or incorrect?
Email info@czyintan.com with your order number and details. Photos help us investigate. We will arrange an appropriate resolution and cover reasonable return costs for a verified defective, damaged or incorrect item.
Which payment methods do you accept?
The available methods appear securely at checkout. The payment icons at the bottom of our website reflect the payment types enabled for this store. Prices are in USD; applicable sales tax, if any, is shown before payment.
Is CZYINTAN a brand-owned store?
No. CZYINTAN is a personally operated independent boutique. The brand names identify the products we offer and do not imply affiliation or endorsement.
How can I contact you?
Email info@czyintan.com or call +1 (915) 355-1640. Our business contact and return address is 634 Medical Center Dr, San Bernardino, CA 92411-2520, United States.